Our Consultation for Care Services

Our CQC consultation for care businesses (domiciliary and supported living) is not just about registration. We can also support the business itself especially when it comes to compliance or meeting other regulations such as planning permission, right to work and home office sponsorship.

We also provide support with meeting contract requirements and developing your business to diversify in other areas such as respite care or day activities provision. Our CQC consultants can assist you to engage with other services which will help you to meet your needs and those of your end-users. Our initial consultation is free for the first fifteen minutes.

Meeting CQC Compliance

Our consulting service is to ultimately ensure CQC compliance by assisting you to make links between the CQC, fundamental standards and your organisation. Your service should never fail against the fundamental Standards.

Our CQC Specialist advisors will assist you to analyse and evaluate your service against the CQC assessment criteria, KLOE also referred to as the 5 domains. This is an assessment approach used by the CQC to test performance against the fundamental standards when being registered and inspected. KLOE involves answering and proving how your organisation is safe, effective, caring, responsive and well-led?

Your service is then rated as either outstanding, good, requires improvement or inadequate.

Please bear in mind that the CQC is now applying KLOE as part of the Quality Standards and using a new single assessment framework that focuses on four themes (People and Communities, Smarter Regulation, Safety through learning and Accelerating improvement).

The CQC Single Assessment Framework (SAF) is focused on gathering the lived experiences and perceptions of individuals regarding the quality of their care. It also heavily considers the views of staff, families and professionals to determine the quality of care being provided.

This Single Assessment Framework approach to CQC inspections is based on triangulation of evidence where the views of a variety of sources is sought to determine the quality of evidence. The CQC Inspector will use a variety of sources such as observation, feedback, outcomes of care and interviews. Where opinions are similar between different sources this improves the quality of data and makes it easy for the CQC inspector to grade your service.

This new CQC inspection framework is focused on 'we statements' that are written from the perspective of the provider. The aim and objective of the CQC is to for their new assessment framework to be able to to create cultures based on continuous development (learning and improving), with foundation grounded on networking (working together with others) to plan, deliver safe, effective, well-led person-centered care.

Our CQC Compliance Consultation

We will work with your nominated individual, registered manager and staff to get them to fully understand the scope of their role and responsibilities.

Our CQC consultants will assist you to prepare for the fit person interview, by ensuring you fully understand regulatory requirements. We will assist you in fully embracing and understanding the fundamental standards. Assistance will be provided to ensure you can easily demonstrate how the fundamental standards are implemented. This includes checking your policies are current and fit for purpose.

The aim of our CQC compliance consultancy and guidance is for you to save valuable time and money by working with our team. We also aim to assist you to have a culture of involving people who use your service to promote transparency, accountability, reliability, learning from mistakes and always aiming to improve the service.

Our main ethos is to empower you to be independent and confident as much as possible. We seek partnership, not a takeover of your business by ensuring you are at the heart of our service. We aim to promote you to be self-sufficient and be in a position to provide most of your services in-house. After all; the best way to run a care business is to fully understand the needs of your service users and the capability of your own business.

Caretips aims to be a helping hand and a critical friend who will assist you to be a good provider and be ready for any inspection. As food for thought, do you address your hunger by asking someone else to eat for you? If this does not solve your hunger why rely heavily on others? I am sure if you were a sports person you would not expect to perform well without practice. You should not expect great rewards for your care business without your active involvement. There are no shortcuts if you do not plan to put any effort to build your brand and business. You need to be confident with your fit person interview and inspections.